Bring an item of value to one of our stores. We accept most electricals and gold. You can always ring us first to find out if we will accept your item.
We will value and check your item before offering you a loan amount against it.
If you're happy with the value, you sign an agreement and you walk away with the money and your buyback form. Leaving your item in our safe hands for up to 28 days.
Within 28 days you're able to either return and purchase your item back for the buyback amount or extend the item for another 28 days for the extension cost.
A buyback loan only costs you money when you either purchase the item back, or decide to extend the expiry date. If you decide not to come back for the item, no cost is incurred. As an example; if you were to loan £50 against an item, you would either pay £65 to buy the item back, or £15 to extend the expiry date by 28 days.
If you've never taken out a 28 day buyback with us before, you'll need to come to store with proof of address. If you're loaning over £100 you might need further identification and proof of ownership of the item you're looking to loan against.
Here's a little information on our grading practises for used devices.
Anything we have listed as brand new is just as it says, brand new! Including original packaging and at most the device has been powered on to confirm it's working correctly.
We label an item like new when the condition of the item is as it would be from new, but is missing original packaging or accessories.
Products labelled as excellent would show minimal signs of use, with no excessive wear and no deep scratches. These devices still contain signs of use, but at a lower level.
These are the typical devices you see on the used market, showing more signs of use and often some sign of wear on the display. No cracks or faults are on these devices, but a regular amount of wear and tear is expected.
When the device has had an excessive amount of wear and tear, or shows heavy use to some parts of the device, they'll often find themselves graded as poor. These devices will not have any faults but could feature a small crack that wouldn't affect usability. Cracks to the device would be made clear on the product listing.
Sometimes we come across devices that are perfectly functional for most tasks but fail in certain areas that cannot be repaired. This might include a faulty Face ID or Touch ID sensor. Devices listed as faulty will have their faults listed so you're aware of what you're buying. These devices don't always have excess signs of wear and tear, and might be in great condition with just the fault causing this grade.